Miscellaneous

  • Amazon or Ebay?

    You can search for Sacred Sauce and purchase our products from our official profiles on those platforms. If you have questions regarding orders from Amazon or Ebay, we will still assist you through the chat app in the bottom right. We might need additional time in these instances as we need to co...
  • Are you hiring?

    As we continue to grow and launch new countries, there will be opportunities for the right people with the right character, principles and values to join us on our journey. Skillsets are important given the varied tasks ahead, but more importantly we aim to sustain our visions with stewards of hi...
  • Can I change, add to or or cancel my order?

    We do allow changes or cancellations as long as they are done within the same business day they were placed. We cannot make changes to orders that are fully processed and sent out for delivery. Please email myorder@Sacred.Site. Given the nature of food items, we don't offer returns. If there are ...
  • Can I contact you?

    We'd love to hear from you. You can use our live chat app to type things like 'sales', 'marketing', 'press', or 'careers' to get more info. If someone is available we will respond to your question or message directly there, with an option to leave your contact details too so we can get back to yo...
  • Do you use preservatives?

    There are no preservatives, no extracts, water or unnecessary fillers in our products. We make and bottle our products under the strictest governance, hot filling each bottle to the highest hygiene standards, allowing a long shelf life with just the all-natural ingredients. For more info read the...
  • How do I leave a review?

    We're small, young and independent. Any and all reviews are hugely appreciated. Whether word of mouth recommendations to our friends and family, requests to your local retailers, asking hostels in epic locations why they don't stock us, following us on social and sharing shots of Sacred Sauce in ...
  • How do I unsubscribe from your mailing list?

    You can withdraw or change your preferences anytime through the "unsubscribe" link at the bottom of any of our emails. We value all privacy, and have best in class services protecting the information you provide, all held under the GDPR (EU) 2016/679 regulations. By subscribing you agreed to rece...
  • How do you give back?

    We are committed to protecting our only home. As a proud member of 1% for the Planet, they certify that a percentage of all our revenue generated goes straight to protecting our planet through fully vetted charity members. We have chosen to partner with the Rainforest Trust for our shared mission...
  • Retail, Distribution or Wholesale Inquiries?

    For much larger wholesale, retail or distribution inquiries please order or contact us here. If you're just looking for extra travel bottles to make sure you're stocked at home, your office, and on the road - we offer discounted rates for larger quantity purchases directly on the individual produ...
  • What are your values?

    The very first sentence on our journey to build this company was "let's create a Humanity+ business", to have only strong moral output in all our dealings and relationships. Mindful of our imprint. We behave what we say. Read more about our corporate responsibility here.
  • What is the Sacred Society?

    It's the Fight Club of chillies, made up of the Lara Croft's and Indiana Jones's of the world. We channel our voices, decisions and actions into protecting the habitats, species and communities that need fighting for. Driven from curiously exploring what is around us, and as far beyond as possibl...
  • What is your return policy?

    Given the nature of food items, we don't offer returns. If there are any concerns with the delivery of product you ordered please let us know through the chat app on the bottom right of the website, or email official myorder@Sacred.Site. We do allow changes or cancellations as long as they are do...
  • When will my Sacred Sauce arrive?

    Most domestic orders in the US made on our website will arrive within 10 days. Amazon orders will depend on your account and shipping choices there. The quickest way to find out is to check your confirmation email for tracking information. You can also use the chat app in the bottom right of our ...
  • Why is my discount code not working?

    Unless otherwise noted, discount codes do not work on any final sale merchandise, or shipping costs. A hefty majority of our codes have expiration dates or can only be used once per customer. You can always refer to the email you received with the code to read any exclusions and see if there is a...
  • Will the clothing fit me?

    We've worked hard to ensure that the sizes we offer will work for many different shapes and sizes of customers from all over the world. We offer products that come in a range of shapes, including Unisex and Women's' styles in a full range of typical U.S. style sizes (small through 4XL). Each prod...